Two-factor authentication (2FA) adds a second step when you sign in, so a stolen password alone can't get into your Orvoro account. You can use an authenticator app, a passkey, or both.
Set up an authenticator app
- Install an authenticator app on your phone, such as Google Authenticator, Microsoft Authenticator, 1Password or Authy.
- In Orvoro, go to Settings → Security. Under Two-factor authentication, find Authenticator app and click Set up.
- Scan the QR code with your app. Can't scan it? Type the setup key into the app instead.
- Enter the 6-digit code your app shows and click Verify & turn on.
Add a passkey (optional)
A passkey lets you sign in with Face ID, Touch ID, Windows Hello or a hardware security key. Go to Settings → Security → Passkeys & security keys and click Add passkey. See Add a passkey or security key.
Create recovery codes
Recovery codes are one-time codes you can use if you lose your phone or passkey — at sign-in, or to confirm a protected change.
- Go to Settings → Security → Recovery codes and click Create codes.
- Save them in a password manager or print them. We only show them once.
- Each code works once, and we email you whenever one is used.
Creating new codes stops your old ones working straight away.
Turn the authenticator app off
Go to Settings → Security, click Turn off authenticator app, and enter a current code from the app.
Troubleshooting
- "The code is incorrect" — make sure your phone's clock is set automatically, then try the newest code.
- Lost your phone? Sign in with a recovery code. No recovery codes either? Use Can't sign in? on the sign-in page to start account recovery.
Related: Add a passkey or security key · Why Orvoro asks you to confirm it's you · Reset your password