Privacy Policy

Orvoro Marketing Inc. (“Orvoro”, “we”, “us”) operates https://orvoro.comand provides web hosting, domain registration, business email, and email-marketing services. This policy explains how we handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

• Account information — name, email address, and billing details you provide when you register or purchase.
• Service data — the domains, websites, mailboxes, and content you create or host with us.
• Payment information — processed by our payment provider (Stripe); we do not store full card numbers.
• Technical data — IP address, browser, and log data used to operate and secure the service.

How we use your information

• To provide, maintain, and secure the services you sign up for.
• To process payments and send service, billing, and security notices.
• To provide support and respond to your requests.
• To comply with legal obligations and enforce our terms.

Consent and marketing (CASL)

We send commercial electronic messages only where we have your consent or another lawful basis under Canada's Anti-Spam Legislation (CASL). Every marketing email includes an unsubscribe link and our identifying information. You can withdraw consent at any time.

Data we process on your behalf

Some features let you collect personal information from your own website visitors — most notably form submissions captured through our Forms platform or connected tools such as Contact Form 7. For that data, you are the controller and Orvoro acts only as your service provider (processor): we store and route those submissions solely to provide the service to you, on your instructions. We do not sell that data, use it for our own marketing, or repurpose it. Because you decide what to collect and why, you are responsible for having a lawful basis and for disclosing this processing in your own site's privacy policy. Our handling of this data is governed by our Data Processing Terms.

Sharing and disclosure

We do not sell your personal information. We share it only with service providers that help us operate (for example, payment processing and infrastructure), under confidentiality obligations, or where required by law.

Data location and security

Our platform is hosted on infrastructure located in Quebec, Canada. We use encryption in transit, access controls, and monitoring to protect your information. No method of transmission or storage is perfectly secure, but we work to protect your data using industry-standard safeguards.

Retention

We keep personal information only as long as needed to provide the services, meet legal and accounting requirements, and resolve disputes. You may request deletion of your account data, subject to those obligations.

Your rights

Under PIPEDA you may request access to, or correction of, the personal information we hold about you, and ask questions about how it is handled. Contact us at support@orvoro.com.

Contact

Orvoro Marketing Inc.
Cambridge, Ontario, Canada
support@orvoro.com